Business Administration Apprentice, Warrington

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Business Administration Apprentice, Warrington

Based at Roanza Truck & Van Warrington, Cheshire 

Duration of the apprenticeship - 3 years

About the role

Roanza Warrington has an exciting apprenticeship opportunity in Business Administration. You will initially complete Level 2, and then upon successful completion, will progress to a Level 3. Interpreting customer’s requirements, you will ensure that no unauthorised work is undertaken and that customer queries are handled quickly and efficiently. To ensure that all Company policies and procedures applicable to their area of responsibility are adhered to at all times.

Your hours of work will be 9am – 5pm Monday to Friday.

Qualifications required 

  • GCSE's at C or above and ideally a good standard of English/ qualification
  • Computer skills, experience of Microsoft Office

Key accountabilites

  • To interpret customer’s requirements
  • To raise vehicle job cards for each job and pass to workshop control for scheduling.
  • Liaise effectively with customer booking, workshop loading and parts operation.
  • Receive customers and their vehicle in a friendly and professional manner and them of all problems or additional work required and gain authority to proceed.
  • To ensure that all customer complaints are dealt with both speedily and effectively, and that any unresolved problems are referred to the job holder’s immediate supervisor.
  • Ensure that all administration relevant to effective running of the department is dealt with promptly and correctly

Good administrative/organisation skills are desirable, with the ability to work effectively within a team environment.  You should be IT literate.

Future prospects

We would like to offer the right candidate a full time opportunity to continue to develop a career with us